Loptalogy (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase an astrology reading.
Loptalogy is a trading name of Universal Medics Ltd, a company registered in England and Wales (Company No. 15250064). Registered office: 124 City Road, London, EC1V 2NX, United Kingdom.
By using our website or purchasing our services, you agree to the practices described in this policy.
1. Who We Are
Data Controller: Universal Medics Ltd (trading as Loptalogy) 124 City Road London EC1V 2NX United Kingdom Email: info@loptalogy.com
2. Information We Collect
Information you provide when placing an order
Full name
Email address
Billing information (we do not store card details)
Optional order notes
Information required for your astrology reading
Date of birth
Time of birth
Place of birth
Any additional information you choose to share
Technical information
IP address
Browser type
Device information
Cookies (see our Cookie Policy)
Payment information
We do not collect or store your card number. Payments are processed securely by WooPayments/Stripe.
3. How We Use Your Information
We use your personal data to:
Prepare and deliver your personalised astrology reading
Send your reading as a password‑protected PDF
Contact you regarding missing details or delays
Manage your order and provide customer support
Improve our website and services
Comply with legal and financial obligations
We do not use your birth details for marketing or profiling outside of your purchased reading.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contract – to fulfil your order
Consent – for optional marketing communications
Legitimate interest – to improve our services and website
Legal obligation – for accounting and record‑keeping
5. How Your Data Is Stored
We store your data securely using:
Encrypted servers
Password‑protected PDF delivery
Restricted access for authorised team members only
Secure cloud storage for order records
We never store your reading or personal data on unsecured devices.
6. How Long We Keep Your Data
We retain:
Order information: 6 years (legal requirement)
Birth details used for your reading: up to 12 months, unless you request deletion sooner
Emails and communication: up to 24 months
You may request deletion at any time.
7. Sharing Your Data
We only share your data with trusted third‑party processors essential to delivering your order:
WooCommerce – order management
Stripe/WooPayments – payment processing
Zoho Mail – email delivery
Secure cloud storage – order records
We do not sell or share your data with advertisers or external marketing companies.
All third‑party processors comply with UK GDPR.
8. International Data Transfers
Some service providers may store data outside the UK (e.g., EU or US). Where this occurs, we ensure:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Strong encryption and security measures
Your data is always protected to UK GDPR standards.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (for marketing)
To exercise any of these rights, email info@loptalogy.com.
10. Security Measures
We take data protection seriously and use:
Encrypted email delivery
Password‑protected PDF reports
Secure servers
Access controls for staff
Regular security reviews
If a data breach occurs, we will notify affected individuals and the ICO where legally required.
11. Cookies
Our website uses cookies to improve functionality and user experience. For more information, please see our Cookie Policy.
12. Links to External Websites
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of these websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact:
Loptalogy (Universal Medics Ltd) Email: info@loptalogy.com