GDPR Policy

This GDPR Policy explains how Loptalogy collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and applicable data protection laws.

1. Data Controller

Loptalogy acts as the data controller for personal data collected through our website and services.

2. Personal Data We May Collect

We may collect personal data you provide directly, including:

Name
Email address
Billing information
Birth information or other information submitted for preparing a reading
Order details
Customer support communications

We may also collect certain technical information automatically, such as:

IP address
Browser type
Device information
Website usage data through cookies or similar technologies
3. How We Use Personal Data

We may process personal data to:

Fulfil and deliver your order
Prepare and provide astrology reports
Process payments
Provide customer support
Communicate regarding orders or service-related matters
Improve our website and services
Comply with legal obligations
Prevent fraud, abuse, or security risks
4. Legal Bases for Processing

We process personal data under one or more lawful bases, including:

Performance of a contract
Compliance with legal obligations
Legitimate interests, where applicable
Consent, where required
5. Data Sharing

We do not sell personal data.

We may share personal data where necessary with:

Payment processors
Service providers supporting website operations or order fulfilment
Professional advisers where necessary
Legal or regulatory authorities where required by law

Third parties receiving data are expected to process it appropriately and only where necessary for the relevant purpose.

6. International Transfers

Where personal data is transferred outside the UK or EEA, we take reasonable steps to ensure appropriate safeguards are in place where required by applicable law.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, operational, or dispute resolution purposes.

8. Your Data Protection Rights

Subject to applicable law, you may have rights to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of personal data
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent

To exercise your rights, please contact us through our Contact page.

9. Security

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no method of internet transmission or storage can be guaranteed completely secure.

10. Cookies

Our website may use cookies or similar technologies. Please refer to any separate Cookie Policy, if applicable, for further details.

11. Complaints

If you have concerns about how your personal data is handled, please contact us first so we may attempt to address your concern.

You may also have the right to lodge a complaint with a relevant data protection authority.

12. Changes to This Policy

We may update this GDPR Policy from time to time. Updated versions will be posted on this page and become effective upon publication.

13. Contact

For questions regarding this GDPR Policy or data protection requests, please contact us through our Contact page.